CountrySide Proprietary
CountrySide Proprietary
21515 Ridgetop Circle, Suite 280, Sterling, VA 20166
Our Office hours are 8am-5pm Monday-Friday.
Phone: 703- 430-0715
Fax: 703- 430-8094
After hours emergency number: 1-800-336-8009
Catherine Neelley - General Manager
• General community issues
• General financial and budget issues
• Requests for service
• Personnel issues
• General HOA information
• Assessment payments
• "Friendly Reminders" and Late Fees
• Collection of delinquent accounts
• Accounts payable
• Amenities privileges
Tim Pope - Grounds and Facilities Manager
• Grounds and facilities maintenance and use
• Mowing problems on the common ground
• Snow removal
• Playground maintenance
• Pool complaints and suggestions
Al Pham - Design Review Coordinator
• Annual home inspections, POA inspections
• Homes in disarrary or state of disrepair
• Questions regarding the Covenants and Restrictions for CountrySide
• Questions regarding application and approval process
• Office liaison to NAC and DRC
Maddy Thring - Community Relations Coordinator
• Plans, organizes, and implements all community events
• Contact for the Courier advertising
• Courier editor
• Parking enforcement in townhouse communities
• Website
Alicia McKenna-Graves - Administrative Assistant
• First point of contact upon calling the Proprietary
• To obtain a pool pass
• Missed trash service
• Resale/Disclosure Packets
• Supports all staff
• Pool or meeting room rentals
Shawanda Howell - Administrative Assistant
• General Inquiries
• Missed trash service
• Account inquiries & statements
• Supports all staff
Carlos Ramirez, Bryan Neal - Land Services/Maintenance
Loudoun County Sheriff’s Office:
Call 911 in the case of an emergency situation
Call (703)777-1021 in the event of a non emergency situation
CountrySide Proprietary | 21515 Ridgetop Circle, Suite 280, Sterling, VA 20166 | p: 703.430.0715 | f: 703.430.8094